The planned redundancies, from a workforce of nearly 63,000, contributed to a $313 million pre-tax restructuring charge taken by the world's largest credit card issuer during the fourth quarter.
The company's shares fell 2.3 percent to $85.62 after the bell.
American
Express, which in recent years has been reining in costs to counter
sluggish revenue growth, said expenses rose 3.5 percent to $3.60 billion
in the fourth quarter, driven mainly by marketing costs and salaries.
Total provisions for loan losses increased 21.5 percent to $582 million.
Another
credit card issuer, Discover Financial Services Inc, reported a 33
percent drop in quarterly profit as it set aside more money to cover bad
loans.
The job cuts announced by American Express will take place in the United States and abroad.
"The
actions we are taking will impact over 4,000 people at a cost of $313
million in the quarter," Chief Financial Officer Jeff Campbell said on a
post-earnings conference call, referring to the planned job cuts.
The
company had 62,800 employees at the end of 2013, according to its
latest annual report. Four thousand jobs would constitute about 6
percent of its workforce, but Campbell said the cuts will be offset
partly by the creation of some new jobs.
Despite
higher expenses, fourth-quarter profit rose 10.7 percent as customers in
the United States spent more using their AmEx cards. The company also
earned higher net interest income.Net income rose to $1.45 billion, or $1.39 per share, in the fourth quarter ended Dec. 31, from $1.31 billion, or $1.21 per share, a year earlier.
Total revenue, net of interest expense, rose 6.6 percent to $9.11 billion.
The
results included a pre-tax gain of $719 million on the sale of the
company's investment in expense-software maker Concur Technologies Inc,
which Germany's SAP SE agreed to buy for about $7.3 billion in
September.
Shares of American Express shares closed at $87.67 on the New York Stock Exchange on Wednesday.
(Reporting by Avik Das in Bangalore; Editing by Simon Jennings and Robin Paxton)
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