By ‘Uju Onwuzulike
In the end, the customer doesn’t
know, or care, if you are small or large as an organisation.. she or he only
focuses on the garment hanging on the rail in the store
— Giorgio Armani
— Giorgio Armani
WITH the rate of change in the business world today, having
the mindset or perception that one’s organisation is big or small may not be
strategic and in the best interest of any organisation. Forward looking
organisations and also those that are strategic in all facets of their
operations focus only on GROWTH. They keep asking the pertinent
question: how do we grow the more regardless of people’s perception of our
size?
We have heard and seen over the
years, stories of global companies who taught they were so big, have arrived,
and were invincible abound.
Much to our chagrin, some of them
went under due to one insidious act or the other. When we take wrong actions in
organisations, they tend to create “unintended consequences”. Sadly, one
or two of such can sink the organisation. We do not intend to write names of
such failed global companies.
Global players
On the other hand, companies that
always think they are small (and cannot make major business impact) will only
succeed in limiting their business growth potentials.
They may not be able to move to the
next level of growth. Today, we have lists of businesses that started small and
have grown to become global players.
You might ask, if we are not to
focus on being big or small, what should be our focus? The answer is simple;
your focus MUST be on GROWTH.
Companies that are perceived to be
“big (by which ever standard) can grow more and more. On the other hand,
companies that are perceived to be small today can equally outgrow big
companies in the future. So let us re-shift our thinking to Growth mentality.
Any organisation that ‘sleeps’ when others are running may not have the growth mentality (“when
the rate of change on the outside exceeds the inside, the end is near”).
The only way to retain control over
your business is by growing, and this is because businesses and customer needs
are ever dynamic and will continue to be. The truth is that “no organisation is
too big to fail”.
Organisations have two choices to
make, either to stay in the “Maintenance Mode” and stop growing or to step into
the “Growth Mode.”
Organisations in the “Maintenance
Mode” will experience the following:
Your competitors catch up with you
or take up your position. Your revenue drops. Your products or services might
become old fashioned. Your employee’s sense of creativity and innovation
stifles.
Points to ponder:
The notion of either staying small
or big should not be the focus. Whether you are big or small, the key thing is
GROWTH. The only way to retain control over your business is by GROWING. Have
you seen any organisation that has “we have arrived” status? The answer is No.
Final Note:
There is no better time to grow your
organisation than now. Long term growth will not be achieved by doing things
the old way. It will never be achieved by “piecemeal” or analytical way of
doing things, because it creates unintended consequences for the company.
Most times, they are difficult to
handle. Growing an organisation requires using “Systems Thinking Approach” –
where everybody’s focus is entirely on the organisation, and not on self or
some parts of the organisation.
Achieving this focus or goal is
sometimes hard for some people, but it MUST be achieved.
Call or email us for your views or
perspectives:
Email:uju@hainescentre.com
Mobile: 09091142093
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